Which EasyGlow will be the one for ME?
No more guessing which colour will suit you! Take our Colour Quiz on the GLOW TIPS page. Still unsure? Send your Quiz result & a clear image of yourself to us & we will gladly assist.
How do I know if I am warm, neutral or cool?
During the Colour Quiz (on the GLOW TIPS page) you will find some guidance to help you. If you are still unsure, get foundation matched by a professional. They will know.
I don’t have a clue how to apply this, please help!
No sweat, that’s why we are here. Head to the GLOW TIPS page. Find an image with clear instructions on how & where to apply OR watch the quick video that will explain it all.
I want another colour cap to have more make-up options, which one is meant for me?
Oh, how we love an EXTRA GLOW & having more options to work with! The Colour Quiz at GLOW TIPS page will give you an EXTRA GLOW recommendation, here are more fun tips to consider:
If you are a Warm Glow & love the sunkissed vibe, go for Brown Contour.
If you are a Caramel Glow, get a Blush highlight for a different colour glow.
If you are a Toasty Glow & want a bit more colour, go for Blush Contour.
If you are a Cool Glow/Cocoa Glow/Rosy Glow, go for Gold Highlight for evenings.
Young girls look fab in Gold highlight or Blush Highlight, get both!
How do I clean my brushes?
Luckily you don’t ever mix colour with your brushes, however it still needs to be cleaned to remove bacteria & product build-up on your brushes. Our Brush Cleaner was made specifically for these brushes. It conditions with coconut oil while it cleanses. Wash one side at a time & allow to dry before washing the other side's brush.
How long will the colour caps last?
The contour lasts 2-4 months & the highlighter 4-6 months - depending on how much you layer your application. Pro tip: when your product gets low: order 2 contours & 1 highlight. This should roughly last the same time. And you will also qualify for free delivery!
How do I get the most out of my colour cap when it starts to get low?
Great question! As soon as you see the aluminum base of the pan, order a new one! Keep the low one unattached to your EasyGlow unit & finish as is. The nature of the magnetic closure may cause the last bit to crack & fall out. Use your new cap when travelling & finish the unattached cap at home.
OOPS, I DROPPED MY EASYGLOW. CAN I STILL USE MY CRACKED MAKE-UP CAP?
Yes! We understand... life happens. Keep the cracked make-up cap unattached to your EasyGlow unit & finish as is. The nature of the magnetic closure may cause the last bit to crack further & fall out. Order a new one to use whilst travelling & finish the unattached cap at home.
Are the brushes cruelty-free?
Yes, we wouldn’t have it any other way! They are dermatologically tested & hypoallergenic. Rest assured that you have the best synthetic brush out there, mimicking a natural brush’s performance perfectly.
Are the powders vegan, talc-free & cruelty-free?
Yes, yes & yes! Nothing less should ever be applied on your skin.
What are the shipping costs & times?
South African orders:
Free delivery for orders over R700. R75 flat rate below that. Please allow up to 5 working days for deliveries.
International orders:
Shipping will be calculated at checkout. Upon checkout you will see the expected delivery time as per your chosen courier. Taxes & duties are calculated as per your shipping country - this is not included in the purchase price & is payable upon receipt of your order in your own country.
Can I return my product if I change my mind?
If you change your mind, we will gladly offer a store credit. Please note, your product must be unused & returned within 14 days of your order being delivered. Unfortunately, we can’t accept any used/open products due to hygienic reasons.
How do I return a damaged or faulty product?
We are so sorry this happened & will sort it out asap! Please report any damaged/faulty products within 3 days of receiving your order to get your replacement.